Frequently Asked Questions
Your guide to luxury fragrances and seamless shopping at Perfume Network India.
Are the perfumes sold on your website 100% authentic?
Yes, absolutely. We source our fragrances directly from authorized distributors and brand owners to ensure that every bottle delivered to you is 100% genuine and original.
How long does shipping take within India?
We typically process orders within 24-48 hours. Depending on your location, delivery usually takes 3 to 7 business days. Major metro cities often receive their orders sooner.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery for most pin codes across India. You can select this option at checkout, though a small convenience fee may apply depending on the order value.
What is your return policy for fragrances?
Due to the personal nature of beauty products, we only accept returns if the product is received damaged or if the wrong item was delivered. The product must remain in its original, unopened shrink-wrap packaging.
How should I store my perfume to ensure it lasts?
To maintain the integrity of the scent, store your perfume in a cool, dry place away from direct sunlight and extreme temperature fluctuations, such as a closet or drawer rather than a bathroom.
Can I track my order once it has been shipped?
Yes, once your order is dispatched, you will receive an email and SMS containing a tracking link and AWB number to monitor your package's journey in real-time.